Question 1

What is Lexidore?

Accepted Answer

Lexidore is an enterprise AI assistant platform that lets organizations connect documents and knowledge sources to build permission-controlled, auditable AI assistants. Teams get grounded answers from approved sources — not generic internet chat.

Question 2

Who is Lexidore built for?

Accepted Answer

Lexidore is designed for enterprise teams and academic institutions that need secure AI on internal documents — including sales, legal, HR, operations, faculty, and student services teams.

Question 3

How does Lexidore ground answers in my documents?

Accepted Answer

You upload PDF, DOCX, and PPTX files into source libraries. Lexidore chunks, embeds, and indexes them per tenant. When users chat with an assistant, responses are retrieved from those libraries and returned with citations to the original sources.

Question 4

Is my organization's data isolated from other customers?

Accepted Answer

Yes. Lexidore uses tenant isolation — each organization's users, source libraries, assistants, and vector data stay within org boundaries. Your content is not shared with other tenants or used to train public models.

Question 5

Does Lexidore support single sign-on (SSO)?

Accepted Answer

Yes. Lexidore supports email login as well as Google Workspace and Microsoft Entra ID, so you can align AI access with your existing identity and access management infrastructure.

Question 6

Can I control who sees and uses each assistant?

Accepted Answer

Absolutely. Lexidore provides Admin, User, and custom roles with granular permissions. You can set assistants and libraries as private, team-shared, or organization-wide, and control who can view, use, edit, and share them.

Question 7

Does Lexidore provide an audit trail?

Accepted Answer

Yes. Lexidore maintains an immutable audit log of critical actions — including assistant changes, source management, sharing events, and org settings — which admins can review and export.

Question 8

Which AI models does Lexidore support?

Accepted Answer

Lexidore supports OpenAI and Google Gemini models. Admins can configure org-level integration settings and assign models per assistant, with token budgets and usage analytics for visibility.

Question 9

Is Lexidore suitable for universities and FERPA requirements?

Accepted Answer

Lexidore is built with governance at its core — tenant isolation, role-based access, usage analytics, and audit logs — making it a strong fit for academic institutions that need faculty-scoped assistants and compliance-friendly controls.

Question 10

How do I get started with Lexidore?

Accepted Answer

Book a demo through our website to see the platform in action. Once onboarded, admins connect your organization via SSO, upload source libraries, create assistants per team or department, and invite users — typically within a single platform workflow.

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